Privacy Policy

AI Eklavya (“AI Eklavya”, “we”, “us”, or “our”) is an educational learning application developed and operated by Lyftek Solutions Pvt Ltd.

This Privacy Policy explains how we collect, use, store, protect, and delete information when you use the AI Eklavya mobile application and related services.

By creating an account or using AI Eklavya, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create and use an AI Eklavya account, we may collect:

• Name
• Email address
• Phone number
• Authentication and account information

Your phone number may be used for account-related services, including password reset through SMS OTP.

1.2 Learning and App Activity

To provide personalized educational features, we collect information related to your use of the application, including:

• Chapters completed
• Tasks completed
• Quiz attempts and scores
• Study progress
• Flashcard progress
• Memory test activity
• Learning preferences and progress
• Other interactions with educational features

This information is used to provide personalized recommendations and track your learning progress.

1.3 User-Generated Content

You may provide content while using educational features, including:

• Brain Dump responses
• Quiz answers
• Written responses
• Other content submitted through learning features

This information may be processed to provide AI feedback, educational analysis, and progress tracking.

1.4 AI Features

AI Eklavya uses artificial intelligence features to provide educational assistance, recommendations, feedback, and learning analysis. Some AI processing is performed using Google Gemini services. Information submitted to AI features may be processed to provide the requested educational functionality.

2. How We Use Your Information

We use collected information for the following purposes:

• Creating and managing your account
• Authenticating your account
• Password recovery and SMS OTP services
• Providing educational content and features
• Tracking your learning progress
• Recording quiz and memory-test performance
• Providing personalized study recommendations
• Providing AI-generated educational feedback
• Improving application functionality
• Maintaining application security
• Responding to support requests
• Processing account deletion requests

We do not sell personal information to third parties.

3. Information Sharing

We do not sell your personal information.

We may use trusted service providers when necessary to operate specific application functionality, such as:

• Cloud infrastructure and hosting
• SMS/OTP services
• AI processing services

These service providers receive information only as necessary to provide the relevant service. AI Eklavya does not use third-party advertising networks for personalized advertising.

4. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Data transmitted between the application and our servers is protected using HTTPS/TLS encryption.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

5. Data Retention

We retain information for as long as necessary to provide the application’s services and maintain your account.

When you request account deletion, we will delete the account and associated user data maintained by our application, subject to any information that we are legally required to retain.

If any information must be retained for legitimate legal, security, fraud-prevention, or regulatory purposes, such retention will be limited to what is necessary and permitted by applicable law.

6. Account and Data Deletion

You can request deletion of your AI Eklavya account and associated data at any time.

From the AI Eklavya application

If the account deletion option is available in your account settings, follow the account deletion instructions provided there.

Through the website

You can also request deletion without reinstalling the application by visiting:
AI Eklavya Account Deletion
https://eklavyaplus.com/mobile-app/delete-account

You can submit a deletion request using the instructions provided on that page.

You may also contact:
support@eklavyaplus.com
Subject: AI Eklavya Account Deletion Request

Please provide the email address or phone number associated with your AI Eklavya account so that we can identify and verify the account.

Data deleted

When an account deletion request is processed, we delete the account and associated application data, including where applicable:

• Account information
• Study progress
• Quiz and assessment responses
• Memory-test data
• Brain Dump content
• Task progress
• Concept progress
• Flashcard progress
• User statistics
• Authentication/session information
• Password-reset request information

The application’s account-deletion process is designed to remove the user’s associated account data from our active systems.

Go to Account Deletion

7. Children’s Privacy

AI Eklavya is intended for students aged 13 and older. The application is not directed toward children under 13. We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us at: support@eklavyaplus.com

8. Third-Party Services

AI Eklavya may use third-party service providers necessary to provide application functionality, including cloud hosting, SMS/OTP services, and AI processing. Third-party providers may process information according to their own privacy policies and applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the Last Updated date at the top of this page. You are encouraged to periodically review this Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy, your personal information, or account deletion, contact us:

End of Privacy Policy